Check-In Kiosk Setup

Settings → Exit PIN

Choose a 4-digit code. This is what stops a guest — or a curious child — from tapping their way out of kiosk mode and into your full app, where your guest list and settings live.

Kiosk → Join Form

Every question you add is one more thing a guest does standing up, so keep it short. The common setup:

• •Use Token — the first row. When it's on, clients tap Get Token and receive a number instead of filling in a form; none of the fields below are asked. Numbers reset daily. Good for a fast-moving queue where you call numbers, not names.
• •Language Picker — off by default. When on, English / Español / Tiếng Việt pills sit at the top of the form so a client can switch it (and the waiver after it) to their language for that one check-in; the kiosk goes back to your Kiosk Language when the form closes. Choose which languages to offer; your Kiosk Language (Kiosk → Language) is always one of them.
• •Single Name Field — one box instead of first and last. Fewer taps.
• •Show Phone Field — leave this on. A phone number is what lets you text a guest when you're ready for them.
• •Show Service Picker — lets guests say what they came in for, so you know before they sit down.
• •Auto-Open Join Form — reopens the form after each check-in, so the kiosk is ready for the next guest without a tap.
• •Check-in questions — up to three yes/no or short-answer questions of your own ("First visit?", "Any allergies?"). Write them here; Ask at kiosk is beside them, and Ask online is under Settings → Online Clients. Answers show on the client's details next to their notes.

Each field also has an Optional / Required choice. Required means a guest can't finish without it — useful for a phone number you intend to text, and worth leaving off for anything you don't truly need.

Kiosk → What Clients See

The kiosk can show the current queue alongside the form, so a guest can see how many people are ahead before they commit: Show Walk-Ins, Show Appointments, Show Estimated Wait.

Show Full Last Name stays off in most salons — the queue is visible to everyone in the room, and initials are enough for a guest to spot themselves.

Show QR Code and Show NFC Tap add a "Join from Phone" panel, so guests can use their own phone instead of the kiosk when there's a queue at the counter. See the NFC guide.

Appearance themes are under Kiosk → Appearance if you want the kiosk to match your salon's look.

On the Kiosk page, tap Open Kiosk, then Enter Kiosk Mode. The app switches to full-screen self check-in and stays there.

Want a tablet to open straight into the kiosk every time the app starts? Set Kiosk → This device → Open at Launch to Kiosk. It only affects that one device, so a kiosk tablet and a checkout tablet can run side by side.

Guests who check in appear on your waitlist immediately, on every device signed into your business.

Kiosk mode locks the Ozync app, but the device's own home button can still leave it. For an unattended counter, your tablet's built-in kiosk feature closes that gap:

• •iPad — Guided Access: Settings → Accessibility → Guided Access. Turn it on, set a passcode, then triple-click the side button while Ozync is open. The device stays in Ozync until you triple-click and enter that passcode.
• •Android — Screen Pinning: Settings → Security → Screen pinning. Turn it on with "ask for PIN before unpinning", then pin Ozync from the recent-apps view.

Also worth setting: Auto-Lock / Screen timeout to Never, and keeping the device on power.

NFC Tap-to-Join — let guests join from their own phone instead

TV Display Setup — show the queue on a screen in your lobby

Getting Started — manage walk-ins and appointments once clients check in