Setup Guides
Getting Started
Get your website link, add it to Google Business, and find your appointments
TV Display Setup
Set up a TV or monitor to show your live waitlist with the Amazon Signage Stick and the Ozync Waitlist app
Ozync Hardware
Kiosks, registers, TV sticks, and NFC signs — what we offer, prices, and how ordering works
Check-In Kiosk Setup
Turn an iPad or tablet into a self-service check-in station for walk-ins
Digital Waivers
Collect signatures before service — at the kiosk and online
Your Website
Pick a template, add your photos, and make your site link your own
NFC Tap-to-Join Setup
Let guests join your waitlist by tapping their phone on a sticker — no camera, no app
Stripe Account Setup
Connect your Stripe account to accept card payments through Ozync
Stations & Walk-in Waitlist
Add tables/rooms/chairs and manage walk-in guests in the Ozync app
Plans & Billing
Free for your first 100 guests, then $15/month — what counts, what happens at 100, and how to subscribe or cancel
Contact Us
Have questions or need help with Ozync? We'd love to hear from you.
Email Support
support@ozync.com
Phone Support
(516) 728-0455
Video Tutorials
YouTube @ozyncapp
Frequently Asked Questions
How do guests join my waitlist?
Four ways, all leading to the same form: on your website, by scanning your QR code, by tapping an NFC sticker, or on a check-in kiosk you leave on the counter. Guests never download an app.
How do SMS notifications work?
When you notify a guest in the app, they get a text saying it's their turn. Guests have to give a phone number and agree to texts when they join — so leave the phone field on, and consider making it required. Businesses in India get the same notifications over WhatsApp instead; you can switch between SMS and WhatsApp under Settings → Messages in the app.
How much does Ozync cost?
Your first 100 guests are free, with every feature and no credit card. After that it's one plan: $15/month billed annually, or $20 month-to-month. Details in Plans & Billing.
Can guests check their status?
Yes. After joining, guests land on a page showing their position in the queue, and can reopen it any time to see where they are.
How do appointments work?
Guests pick a date and time from your website. You control your hours, how long each service takes, and how many guests you can take at once — all from the app.
Do I need any special hardware?
No. Ozync runs on the iPad or tablet you already have. A TV and an Amazon Signage Stick are optional if you want a lobby display, and NFC stickers cost a few dollars if you want tap-to-join.