Why salons use a waiver
Chemical services, color, keratin, lash extensions, waxing, threading, microblading and skin treatments all carry a risk the client needs to acknowledge: allergies, sensitivities, medications, pregnancy, what to expect afterwards. A signed waiver records that they were told and agreed, and it records the answers to the questions that matter for their service.
On paper that means a clipboard at the desk, a filing box, and a form you cannot find when you need it. Digital means the client signs in thirty seconds at check-in and the copy is on their record forever.
How it works at the kiosk
- 1A client checks in on the kiosk: name, phone, the service they want.
- 2Your waiver comes up for the services that need one. The text is yours, with the client's name filled in.
- 3They answer your questions, for example allergies or photo consent, and sign with a finger on the screen.
- 4Agree & Sign adds them to the waitlist. The signed copy, with the answers, the signature and the time, is filed on their record and emailed.
- 5A returning client who has already signed isn't asked again, unless you change the waiver.
Signing from their own phone
Clients who book online or join the waitlist by QR code sign the same waiver on their phone, right after booking, so it is done before they walk in. Staff can also send the waiver to a client's phone from the client's row in the app, or hand them the tablet to sign on the spot.
Each signed waiver is a PDF with the full text, the answers, the signature and the timestamp, kept with the client's visits.
Writing your waiver
You write it once in Ozync, on the web or in the app. Start from our salon template, which covers the usual services and release language, or paste your own.
- Add up to a few questions clients answer at signing: free text, or yes/no like photo consent.
- Link the waiver to service categories, so only the services that need one ask for it.
- Keep more than one template, for example one for color and one for lashes.
- Choose where copies go: the client's email, yours, or both.
- Change the text any time; clients sign the new version on their next visit.
Are digital waivers valid?
In the US, electronic signatures are recognized under the federal ESIGN Act and state UETA laws, and a waiver signed on a screen with the client's name, the time and the full text carries the same weight as a paper one. Ozync stores all of that with each signature. Whether a particular waiver protects you depends on what it says and your state's rules, so have a lawyer look at the text once; we provide a template, not legal advice.
Pricing
Waivers are included with Ozync, with no per-signature fee. Ozync is free for your first 100 clients, then $15 a month billed annually or $20 month to month.