The waitlist a braiding salon actually needs
Knotless braids are three hours. A client who walks in at noon isn't waiting for a chair, they're waiting for a braider, and they'll go get lunch if they know the wait is real. Ozync shows the line on the TV and sends the text when it's their turn, so they wait where they like and nobody walks out because they couldn't tell if they'd been forgotten.
- Walk-ins check in on the kiosk: name, phone, the style they want, the braider they prefer.
- Per-braider queues, so a regular waits for her braider and the rest of the line keeps moving.
- Estimated wait on the kiosk and the TV, based on how long your services actually take.
- A text when it's their turn, and a link to watch their place in line from anywhere.
Appointments that fit braiding
Online booking in Ozync is built around long services. Each style on your menu carries its duration and price, so the calendar blocks the right time and the client sees what she's paying before she books. Confirmations and reminders go out by text, and no-shows are tracked per client.
- Styles with durations: knotless, box braids, locs, cornrows, kids' styles, each with its own time and price.
- A deposit at booking, a flat fee or a percentage, charged through Stripe so a four-hour slot isn't held by a no-show.
- Reminder texts the day before, and a status link the client can check.
- The AI receptionist can book, quote prices and take messages when your hands are busy.
A website with your styles, in a day
Ozync gives every salon a website at yourname.ozync.com, or on your own domain. Pick a theme made for braiding salons, add your logo and photos, and your service menu, hours and booking button are already on it. The Bold Pop theme, saturated color and a big photo of the work, was designed for braiding, locs and nails.
Hair-care questions and waivers
Ask what you need to know at check-in: scalp sensitivities, whether hair is washed, whether they're bringing their own extensions. Answers show on the client's row. If you take a waiver for chemical services or kids, clients sign it on the kiosk or on their phone before they arrive, and it stays on their record.
What braiding salons use Ozync for
- The kiosk at the door, replacing the clipboard, with the queue on a TV in the waiting area.
- A website that replaces a Booksy or Instagram-DM booking flow, with no commission on bookings.
- Texts when it's their turn, so clients wait in the car or the shop next door.
- Checkout at the chair with Tap to Pay on iPhone, or a Square Terminal you already own.
- A daily recap email: how many came in, how long they waited, what was sold.
Pricing
Ozync is free for your first 100 clients, no card required. After that it is $15 a month billed annually or $20 month to month, flat. The kiosk, the waitlist, the TV display, texts, waivers, online booking and your website are all included; there are no per-booking fees, no marketplace commission and no per-device fees.