Where they differ
Waitwhile's plans change; check waitwhile.com for the current tiers. Compared in October 2026. The point is scope: Waitwhile is the line, priced by how many people go through it; Ozync is the salon's front desk with the line inside it, priced flat.
| Feature | Ozync | Waitwhile |
|---|---|---|
| Built for | Salons, barbershops, spas | Any line: retail, government, education, healthcare |
| Per-stylist queues | Included; clients pick a stylist at check-in | Resources and services, configured per location |
| Check-in kiosk, TV display, texts | Included | Included, by plan |
| Online appointment booking | Included, with deposits and a cancellation policy | Appointments, by plan |
| Digital waivers at check-in | Included | Not listed |
| Checkout, tips, receipts | Included: Stripe, Square or Clover | Not listed |
| Gift cards, packages, memberships | Included | Not listed |
| Your own website | Included, ten templates | Not listed |
| API and integrations | No public API | API and webhooks on higher plans |
| Pricing | Flat $15/mo per location, free for 100 clients, unlimited visits | Free plan with a monthly visit cap, then tiers by visits and locations (see waitwhile.com) |
What a salon needs around the line
- A client who waited for Maria gets Maria. Per-stylist queues are the default, not a configuration.
- The waiver for a colour or wax service comes up at check-in and is signed on the kiosk.
- Mark her served and the checkout opens: services, tip, card, text receipt.
- She books her next visit on your website, with a deposit if you want one.
- Her visits, signed forms and payments are one client record, and a wallet pass in your colour.
What Waitwhile does that Ozync doesn't
Waitwhile serves industries Ozync does not: clinics, DMVs, retail pickup, events. It has an API and integrations for enterprise deployments. If you are not a salon, barbershop, spa or studio, Waitwhile is probably the better fit. Ozync is salon software, and says so.
Moving over
- 1Create your business in Ozync and add your services, staff and hours, about ten minutes. Import your client list from a CSV export.
- 2Put the kiosk on a tablet at the door and the TV display on the wall; walk-ins are handled from day one.
- 3Publish your Ozync website and point your Instagram and Google Business Profile booking link at it.
- 4Keep your old account live until the bookings have moved; nothing in Ozync depends on cancelling it.