Booking that protects your time
- Full sets, fills and removals with their real durations, per artist, so the calendar never double-books a two-hour set.
- A deposit on the last step of booking: $25, or 30% of the service, charged through your Stripe account. The appointment is only confirmed once the card goes through.
- Your cancellation policy on the form, with a box the client must tick: 48 hours, deposit forfeited, whatever your terms are.
- The deposit comes off the bill at checkout, so you only take the balance.
Consent forms, signed before the first set
Lash extensions need a consent form that covers adhesive sensitivity, the patch test, eye conditions, contact lenses and aftercare. In Ozync the waiver is sent with the booking confirmation and signed on the client's phone before she arrives, or on the studio tablet if she has not. The signed PDF, with her answers and the time, sits on her record. She is not asked again until you change the text.
Keep more than one template: one for extensions, one for lifts and tints, so each service asks for the right form.
The fill reminder
With the Marketing add-on, a client who has not rebooked gets one text at two, three or four weeks, your choice, with your booking link. Clients who already have a fill on the calendar are skipped. The same add-on sends a Google review request the evening after her first set, once.
Walk-ins, when you take them
Most lash studios are appointment-only, but brow and lash tints, removals and consults make good walk-ins. The check-in kiosk, QR sign and a per-artist queue are part of the same plan, so you can open a walk-in window on quiet afternoons without any other tool.
A website that shows your work
Your Ozync site comes with ten templates and a hero photo slot. Put a set you are proud of there, your menu with prices and durations fills in from the app, and the Book button takes a deposit. Gift cards and lash packages sell from the same site, and an AI chat answers 'do you do classic or volume' at midnight.