Where they differ
Square's plans and features change; check squareup.com for the current numbers. Compared in October 2026. The structural differences above are what to decide on.
| Feature | Ozync | Square Appointments |
|---|---|---|
| Built around | Walk-ins: kiosk, waitlist, TV queue, texts | Appointments on top of Square payments |
| Self check-in kiosk on a tablet | Included | Not listed for check-in |
| Walk-in queue on the waiting-room TV | Included | A waitlist feature; no TV display listed |
| Card processing | Your Square account and Terminal, Clover, or Stripe with Tap to Pay | Square only |
| Forms and waivers | Waivers linked to services, signed on the kiosk | Contracts |
| Website | Ten salon templates, your own domain, booking and gift cards built in | A Square booking website |
| AI phone receptionist | Add-on, flat $100/mo | Not listed |
| Pricing | Flat: free for 100 clients, then $15/mo | Free and paid plans (see squareup.com) |
What Ozync does that Square Appointments doesn't
- A check-in kiosk on an iPad or Android tablet, where walk-ins sign themselves in and pick a stylist.
- A per-stylist waitlist on the TV, so the waiting room knows the order without asking.
- A text or WhatsApp when it is their turn, so clients wait in the car.
- QR code and NFC tap signs to join from a phone.
- Waivers that come up only for the services that need them, signed on the kiosk.
- A choice of processor. Your Square Terminal keeps working; so does Clover; so does Tap to Pay on iPhone through Stripe.
What Square does that Ozync doesn't
Square is a payments company with a full retail register, inventory, payroll and banking under one login. If you sell a lot of product or run payroll through Square, keep that. Ozync is the front desk: the line, the booking, the forms, and checkout through whichever processor you prefer. Many shops run Square for the register and Ozync for walk-ins, and the two do not fight.
Moving over
- 1Create your business in Ozync and add your services, staff and hours, about ten minutes. Import your client list from a CSV export.
- 2Put the kiosk on a tablet at the door and the TV display on the wall; walk-ins are handled from day one.
- 3Publish your Ozync website and point your Instagram and Google Business Profile booking link at it.
- 4Keep your old account live until the bookings have moved; nothing in Ozync depends on cancelling it.