Ozync
SPAS & MED SPAS

A Spa Check-In Kiosk With the Intake Form Built In

A spa front desk does three things at once: greet the 2 o'clock, hand a clipboard to the new client, and answer the phone. Ozync takes the clipboard away. Clients check in for their appointment on an iPad at the door, the intake form and consent come up for their treatment, they answer and sign on the screen, and the therapist sees "arrived, form signed" on her phone. Walk-ins for express services join a list and get a text when the room is ready.

Free for your first 100 clients. Then $15/mo billed annually, or $20 month to month. No per-booking fees.

Appointment check-in

  1. 1The client types her phone number on the kiosk. Ozync finds today's appointment and shows it.
  2. 2The intake form and consent for that treatment come up if she has not signed the current version: medical history, medications, pregnancy, allergies, contraindications, photo consent.
  3. 3She answers, signs with a finger, and is marked arrived. Her therapist gets the notification; the front desk never touched it.
  4. 4The signed PDF, with every answer and the time, is on her record and emailed to you both.

Intake forms that fit the treatment

A massage intake is not a laser consent. Ozync keeps as many waiver templates as you need, each linked to the service categories it covers, so a facial client answers skin questions and a laser client signs the laser consent, and nobody signs the wrong one. Change the text and clients sign the new version on their next visit; old signed copies stay as they were.

Answers you flag show on the client's row before the treatment starts, so 'pregnant' or 'on blood thinners' is never a surprise in the room.

Express services as walk-ins

Express facials, brow and lash services, a quick massage chair: the same kiosk takes walk-ins into a waitlist, per therapist or first available, with a text when the room is ready and the queue on a TV in the lounge if you want it.

Deposits, memberships and packages

  • A deposit on the last step of online booking, flat or a percentage, with your cancellation policy and a box the client must tick.
  • Memberships billed monthly or yearly through your Stripe account: a percentage off, included treatments each month, or both.
  • Packages, six facials for the price of five, sold online or at the desk and redeemed by phone number.
  • Gift cards sold from your website and at the desk, with the balance on the client's wallet pass.

Discretion and records

Intake answers and signed forms live on the client record, visible to staff with the right role; a therapist sees her own clients, the owner sees everyone, and nobody sees revenue without the dashboard role. Records are never deleted, and every signed form keeps the full text as it was on the day.

Frequently Asked Questions

Can spa clients check in on a kiosk for their appointment?

Yes. They enter their phone number on the iPad, Ozync finds the appointment, the intake form and consent come up if needed, they sign, and the therapist is notified.

Can I have different intake forms for different treatments?

Yes. Keep as many waiver templates as you need, each linked to the service categories it covers. Clients only see the forms for their treatment.

Are the signed forms stored?

Yes. Each is a PDF with the full text, the client's answers, signature and time, on the client's record and emailed to you both. Nothing is deleted.

Does Ozync do memberships?

Yes. Monthly or yearly memberships billed through your Stripe account, with a percentage off, included treatments, or both, applied at checkout by phone number.

Can I take walk-ins as well as appointments?

Yes. The same kiosk puts walk-ins on a waitlist, per therapist or first available, with a text when the room is ready.

What does Ozync cost?

Free for your first 100 clients with no card, then $15 a month billed annually or $20 month to month. One plan with everything; no per-booking fees or commission.

What hardware do I need?

The iPad or Android tablet you already have for the kiosk, and any TV with a browser or a Fire TV Stick for the display. Ready-to-go kiosks and terminals are optional one-time purchases.

A Spa Check-In Kiosk With the Intake Form Built In

Free for your first 100 clients. Then $15/mo billed annually, or $20 month to month. No per-booking fees.